A bad day. A hot, sticky, tiring summer’s day spent on the phone to insurance companies, bank answer machines, old ladies who can hardly hear you, fussy clients, NHS hotlines, phone companies… the LAST thing you need is for your day to get worse. But surely it can’t? An hour spent on the phone to […]

If I said coffee culture would you need me to explain? I’m no expert, but I try to keep up… Tall, grande, small, regular, large, supreme, venti, primo, medio, massimo Latte, cappuccino, espresso, mocha, Americano (surely it should be Columbian?) Macchiato, frappe, caramelatte, frappuccino, babyccino – do Italians know we do this? Finely ground, filtered, […]